Process & Work Flow Management

Our customized process management solutions enable enterprises to ensure a fully functional and acceptable process is deployed across verticals enabling compliance, visibility and efficiency. The processes are customized to ensure every case is identified and resolved for improved satisfaction to end user. Through our process workflow, we enroll channel partners for selling their products. The process is very stringent for the same. The tool used is an open source platform: Process Maker. The field staff and all the end users are given a thorough training on how to use the tool for enrollment, verification, comments, rejections and approvals as per the workflow, thus enabling them to use this digital tool to enroll partners and retailers.

A well-defined timeline and responsibility is assigned to the respective personnel. We ensure real-time tracking and status of all enrollment forms through alerts and notifications, thus enabling the staff to take immediate actions. We provide cloud services to break access limitations and boundaries. A stringent testing of all the forms and flows is done before rolling out the newly designed digital system on a nation-wide level.